We typically respond to all inquiries within 24-48 hours during business days. For urgent matters, please include "URGENT" in your subject line.
When reporting a technical issue, please include: the URL you were trying to download from, your browser and device information, any error messages you received, and steps to reproduce the issue. This helps us resolve your problem faster.
Absolutely! We're always looking to expand our supported platforms. Please send us your suggestions via the contact form, and our development team will evaluate the possibility of adding support for it in future updates.
Yes, we're open to business partnerships and offer API access for selected partners. Please contact us with details about your business and requirements, and our partnership team will get back to you with more information.